Integrating chat, voice, and video API into your banking communication platform can greatly enhance your customer experience. Adding communication features allows you to build a more responsive customer care system, supports KYC compliance, helps facilitate transactions, saving time and money, and builds trust between your organization and your customer base.

Banks and financial groups need to meet their customers’ growing expectations for immediate, direct, and personal contact via digital means. Rather than shying away from the potential risks involved with messenger apps, banks and financial institutions are better served to incorporate its key features into their own communication platform, creating responsive customer support in the process.

The variety of use cases of in-app live chat grows with every passing year. Today, live chat can be used in virtually any application where several users can meet and discuss their business. We highlighted the most common use cases of in-app live chats that can be found in various industries.
An in-app chat enhances the user experience tremendously, and implementing the QuickBlox solution will help you integrate live chat in your app quickly and easily.

There are many drawbacks when implementing a CRM solution in a company, the main problem is it requires a progressive business culture, collaborative teams, good communication infrastructure (that’s where QuickBlox comes in), and costs of implementation, scaling, and extending it with new features.
While some of these drawbacks are a must that the company should face and solve, others are solved by implementing an elegant solution like QuickBlox.

There are many applications you can build with QuickBlox either by using the REST-API or any of the offered messaging SDKs. We demonstrated here how fixable QuickBlox can be for enterprise needs. QuickBlox is not just a cost-effective solution but it’s also a development-wise option that helps enterprises map their custom requirements and workflows and build their communication infrastructure and ecosystem.

WebRTC is a real-time communication technology that allows making audio and video calls directly from a web browser. It is known for its outstanding security that makes WebRTC the leader of the pack. By building your communication app on top of WebRTC, you are going to leverage the inherent security mechanisms contained in the underlying technology and ensure that your chat or calling app provides the best protection to its users.

In this article we will explain which parts of the traditional doctor-patient communication we can replace with remote telemedicine platforms, messaging services, and channels, as well as the benefits of using QuickBlox infrastructure for healthcare service providers, with a primary focus on improving doctor-patient remote communication service.

QuickBlox supports Google Cloud, Microsoft Azure, Alibaba Cloud, and AWS cloud hosting options. Each one of these platforms has its pros and cons and a careful evaluation should include the criteria explained above.
The QuickBlox team can deploy the server API instances to any of these cloud providers based on the enterprise customer’s wishes.

Adding real-time messaging to EMR systems may require dramatic changes to the core code. However, with QuickBlox it’s possible to extend EMR/ EHR solution functionalities hustle-free without needing support from the core developers.

Today’s software development to a large extent consists of reusable components and third-party services. Such an approach allows reducing the development time, enables seamless integrations, and has a number of other benefits.
The same method can be used when planning the implementation of a communication feature in an application. Instead of writing your own code, you can use QuickBlox API or SDK to add a fully-functioning messaging and calling feature to your app.